Managing challenging healthcare conversations

This program is designed for non-clinical staff and aims to enhance skills in interacting with clients. We focus on boosting your confidence in handling tough conversations, especially those related to difficult interactions and mental health. By seamlessly blending theory and practical scenarios, participants gain valuable insights, fostering heightened confidence in their ability to navigate the complexities of difficult conversations. Equip yourself with the tools to not only communicate effectively but also to approach mental health discussions with sensitivity and competence, empowering you to excel in your role within non-clinical settings.