Managing Challenging Clinical Situations for Clinical Support Workers (bands 2-4)

Course information
Date
Course start date is passed
Level
Intermediate
Locations
Course will be held online via Zoom
Length and time
09:00 - 16:30
Cost
£0.00
Course information
Date
Course start date is passed
Level
Intermediate
Locations
Course will be held online via Zoom
Length and time
09:00 - 16:30
Cost
£0.00
Course description

This full day simulation course is designed for Clinical Support Workers who would like to develop further skills in de escalating challenging situations that might occur in clinical practice. There will be a total of four scenarios covering such area's and developing skills in: 

  • Enhancing Listening, problem solving and communication skills
  • Become more confident in de escalation & reducing the impact of common potential flashpoints/triggers
  • Practicing handover skills 
  • Breaking bad news 
  • Working with Family and Carers 
  • Understand the role of human factors or non-technical skills (eg situational awareness, leadership… etc.)  

Course schedule

Course start date is passed
Target audience
Clinical support workers (bands 2-4)
Locations
Upcoming date
Length and time
Course will be held online via Zoom
09/02/2022 09:00-16:30
7 hours
Select the type of ticket you would like to purchase
Managing Challenging Clinical Situations for Clinical Support Workers (bands 2-4)
£0.00
Sold out
Commission options

Group bookings

Discounted rates are available for group bookings. Please contact us for more information. Maudsley Learning has a full range of courses to meet the needs of your organisation. Most can be delivered to you flexibly and tailored to your requirements.

Bespoke courses

We are able to offer custom-made programs, whether digital or face to face, to meet the education and training needs of your organisation in the UK or internationally.

Research

We value research and knowledge-sharing and will continue to contribute to the literature base on mental health education, addressing important research questions in this exciting field.