Advanced Managing Challenging situations for non-clinical staff in clinical settings - Simulation

Course information
Date
Level
Introductory
Locations
Online
Length and time
09:00 -17:00
Cost
£0.00
Course information
Date
Level
Introductory
Locations
Online
Length and time
09:00 -17:00
Cost
£0.00
In partnership with
Course description

This 2-Day Course is open to administration, clerical, and support staff Bands 1-4 who have regular contact with people with Serious Mental Ill Health in Community Settings including primary care. Participants will need to be available to attend both days.

Please note, you need to have completed Advanced managing challenging situations for non-clinical staff – Masterclass to join the simulation day. Once you booked the masterclass you will get a PIN number and instructions via email to book this course. Book the master class here

Learning objectives

Day One

Workshop day and participants will:

  • Develop Knowledge of mental illness and treatments
  • Understand the needs and experiences of people with mental health conditions
  • Learn some new communication techniques and de-escalation skills
  • Understanding the need for health and wellbeing for all

Day Two

Simulation Day -Embedding the learning by using the skills developed in day one.

Scenarios will be common dilemma’s or situations you might find yourself in your day to day work.

Course schedule

Target audience
Administration, Receptionists, Clerical and support staff Bands 1-4 who have regular contact with people with Serious Mental Ill Health in Community Settings including primary care.
Locations
Upcoming date
Length and time
Online
12/01/2023 09:00-17:00
8 hours
Select the type of ticket you would like to purchase
HEE Commission
£0.00
14 places available
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Commission options

Group bookings

Discounted rates are available for group bookings. Please contact us for more information. Maudsley Learning has a full range of courses to meet the needs of your organisation. Most can be delivered to you flexibly and tailored to your requirements.

Bespoke courses

We are able to offer custom-made programs, whether digital or face to face, to meet the education and training needs of your organisation in the UK or internationally.

Research

We value research and knowledge-sharing and will continue to contribute to the literature base on mental health education, addressing important research questions in this exciting field.